Manager, Provider Solutions Specialist
HCA Mountain Division IT&S
Abigail (Abbie) Gerlach began her career with HCA IT&S in 2009 in Physician Services. She is currently the Manager of Physician Services over the Provider Solutions Specialists (F.K.A PSC or Physician Support Coordinators), but has also spent time as an eCW EMR Analyst. She and her team are facility based with a focus on Providers and their staff. They specialize in PatientKeeper, remote access solutions and the overall provider experience with IT&S. One of Abbie’s biggest passions in her role is process improvement and finding ways to enhance and optimize provider workflows. In other words, finding ways to make our systems work more effectively for the individual provider needs.
Prior to entering the world of IT, she spent many years as a surgical technologist and often misses the days in the OR. She has a Bachelor’s degree in health administration and a Master’s in Business.